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How Hotel Amenities Impacts Guest’s Experiences?


Amenity creep: the term describes the constant need for hotels to add newest accessories to satisfy a guest’s need. The humble shoehorn, the bubble shower cap, mini sewing kit etc. are just the standard offerings that cannot be missed. Today the phenomenon of amenity provision goes far beyond. They are innovative and artisanal.

Hotel Amenities make life easier when you are away from home. Different types of accommodations provide different types of amenities. Moreover, for different travelers there is difference in the priority of the amenities requirements. One may feel that parking is more important, while other may give importance to wi-fi and there may be someone who would prefer bathroom amenities.

Here is the list of top overall luxury hotel amenities demanded by the guests at a luxury hotel to make their experience and living better during their stay at the hotel. This includes:
  1. Complimentary Breakfast
  2. Restaurant
  3. Free Wifi
  4. Free parking
  5. 24-hour front desk
  6. Smoke-free hotel
  7. Swimming pool
  8. Bar
  9. Air conditioning
  10. Coffee, Tea Lobby
Yet there is a list of in-room amenities that are most demanded. This includes:
  1. Free wifi
  2. Bathroom with shower
  3. Room size
  4. TV system
  5. Air conditioning
  6. Coffee, Tea
  7. Non-smoking rooms
  8. Premium bedding
  9. Daily housekeeping
  10. Mattress type
Among the above listed amenities there are some which are included as the physical part of the hotel and can be implemented while building the property. This includes provision of parking, restaurants, an impressive front desk etc. but other can be added and changed with time and as per the needs and requirements of the guests.

The most basic amongst these are the bathroom amenities. As a guest you would prefer to use something which is gentle on your skin. In this competitive world there are leading manufacturers of hotel amenities like shampoo, conditioner, body lotion and soap bars. But the most preferred ones are the paraben free hotel amenities. Amongst others the herbal care products are also in demand by the guest. Essential Amenities, SR-Luxury Hotel Amenities, Inara-The Hotel Collection are few of the names amongst leading brand of hotel toiletries.

In order to choose a more pampered experience for the guest hotels may also opt for the amenities like lip balms, bath salts etc provided by these manufacturers. The better the amenities – better the experience of the guest. This in turn improves the brand value of the hotel and thus increases its sales.

In other words, providing a memorable experience to the guest benefits the hotel in turn. Better hotel amenity collection adds the extra refinement to the name of the hotel. It in fact provides that satisfaction to the guest which he or she might have been searching for long.

A free parking gives a sense of safety as the guest can park their vehicle without any fear. This also makes the hotel reachable and accessible. On the other hand a free wifi is must as in today’s time it’s impossible to live without internet. A guest, who is paying a lot to stay in a hotel, would like to keep everything accessible in just a touch away. And getting the service of internet for free can add to the guest comfort.

24 hour front desk service can be appreciated by many. As a guest you tend to enter the hotel late night sometimes and may require some help from the desk for one or the other reason. For this, 24 hour service proves comforting for the guest as they feel that somebody is there for them.  Television, room size, air conditioner, premium bedding- these are all basic necessities to provide comfort to the guest.

Hotels that focus on the best provisions for their guests tend to be always in demand. Thus, it’s important to focus on the quality of the hotel amenities being provided by a hotel to the guest as this affects their brand name and value.

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